Website Privacy and Legal Information

Martins Group, a trading division of Saftdwin Limited (“we”/”us”) are committed to protecting and respecting any personal information you share with us.

This statement describes what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.

We will always give you the option not to receive marketing communications from us. We will never send you unsolicited ‘junk’ email or communications, or share your data with anyone else who might. We do not sell your information to third parties, but we do work closely with selected partners who help us to provide you with the information, products and services that you request from us. For example, the companies who provide roadside assistance on our behalf.

The contents of this statement may change from time to time so you may wish to check this page occasionally to ensure you are still happy to share your information with us. Where possible, we will also contact you directly to notify you of these changes.

This version of our Privacy Statement is live from May 2018

Privacy Policy

This privacy policy sets out how The Martins Group uses and protects any information that you give Martins when you conduct business with ourselves.

You have the right to be forgotten, deleted or removed of all personal data. To make changes visit /data-preferences/

The Martins Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Martins Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

As part of our commitment to providing the best possible service to our customers we record all telephone calls answered in our contact centres. This helps us to identify ways that we can provide you with a better service.

CCTV is in operation for security and crime prevention purposes and securely stored then permanently deleted after 28 days. For more information on the storage of this data, please contact gdpr@martins.uk.com

What information do we collect?

We collect information about you and your vehicle when you engage with our website, applications or directly with ourselves. We only collect information which is necessary, relevant and adequate for the purpose you are providing it for.

How do we use this information?

Martins Group will only process information that is necessary for the purpose for which it has been collected. You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited ‘junk’ email or communications, or share your personal information with anyone else who might.

How do we share this information?

We do not sell your information to third parties, but we do work closely with third party suppliers who fulfil business activities for us (like roadside assistance, marketing, events and market research etc.)

How long do we keep your information for?

We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.

How can I manage the information we hold about you?

You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you.

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